We Provide the Infrastructure and
Execution that Will Lead Your Middle
Eastern Growth Strategy
Grow Your Global Presence Through the Middle East’s Thriving Ecommerce Channel
— Provided by MENA’s Only Real Ecommerce Enablers
The End-to-End
Ecommerce Solution
That Sets Us Apart
From initial setup to ongoing optimization, first
-mile to last-mile logistics, localization to customer
support — we handle every step of your Middle
East expansion.
Our end-to-end ecommerce solution handles all
the details, leaving your team free to focus on
what they do best.
Let our turnkey solution turn barriers to entry into
a competitive advantage that fuels your brand
growth.
Deep Localization
Resonate your name in the region by giving it a truly local, native touch that will align it with native cultures and set it in stone in the minds and hearts of your new customer base.
On-brand human translations of your catalog and website
Merchandising campaigns aligned with local events and holidays
Personalized promotional campaigns
Localized user interface, site design, and marketing material
Intelligent pricing model that benchmarks local competition and market needs
Local market performance forecasting
Digital Marketing
Let our local experts create, manage, and optimize marketing campaigns designed to reinforce your brand image and generate new sales & customers.
Holistic, full-funnel digital marketing strategy tailored to your market
Arabic and native language content creation and SEO
Ongoing optimization of conversion rates and AOVs
Fully managed social media, paid advertising, and digital analytics
Cohort analysis to drive repeat purchases
Influencer marketing – Endorsement and product placement from local influencers
Warehousing and Logistics
We have efficient processes already in place to overcome all operational challenges, including established relationships and negotiated prices with the region’s best providers.
Competitive rates and shipping speed with local logistics companies
Deep integrations with third-party logistics (3PL)
Inventory management and product quality checking
Management of freight forwarders & last-mile providers
Integration with warehousing management system (WMS)
Picking, packing, dispatching, and managing returns
Packaging & labeling
Customer Service
Attentive, professional customer support that earns your customers’ loyalty and trust.
English & Arabic speaking call center agents
On-brand engagement via live chat and social media
Responsive live chat offered to meet customer needs
Local GCC phone numbers
Seamless processing of returns & exchanges
Best practices observed regarding service levels and short waiting times
Technology Stack
Our proprietary tech stack serves as the scalable foundation needed to support your MENA ecommerce expansion.
Full front-end and back-end development
Integrations with local logistics, payment, & shipping companies
Data analysis for detailed results tracking
Fast, reliable, and secure website hosting provided
Cloned or customized platform as per your needs
Multi-platform solutions
Trade and
Compliance
Leverage our deep understanding of the requirements and
obligations associated with exporting and selling ecommerce goods in the MENA region.
Capability of being Importer of record (IOR)
Compliance with legal frameworks in all MENA countries
Capability of being Merchant of record (MOR)
Trademarking provided
Local Payment
Options
We have systems and relationships in place to efficiently process payments in MENA’s cash-based economy.
Efficient management of cash on delivery
Geography-specific payment service providers (PSPs)
Credit/debit card acceptance
Regional partners enabling “Buy now, pay later” orders
Data Analytics
We leverage high-end data and analytics to provide real-time reporting, uncover actionable insights, and improve customer conversion rates.
Ongoing data analysis of your marketing channels, ecommerce platform, and backend systems
Real-time dashboard tracks performance in each market region
Discovery of actionable insights and data-based
State-of-the-art reporting platform with holistic and drill-down views
Data-based consumer behavior prediction
Looking to Reach your Middle Eastern Customer in Under 8 Weeks?
We have the resources and expertise to create an end-to-end ecommerce solution tailored to your needs and goals in the MENA region. If you’d like to learn more about how we can help grow your global reach, schedule an exploratory call now.